Refund Policy

REFUND POLICY

We will do everything in our power to deliver the best possible experience to our customers.

The following scenarios are typical:

A transaction cannot be canceled after it has been confirmed.

CricketTec may allow a player to cancel a transaction and receive a refund at its sole and absolute discretion:

• The player may send a written request to CricketTec if he wishes to cancel this payment. After this date, CricketTec is under no obligation to refund any money paid to participate in paid Contests. The payment will not be refunded if a cancellation request is received at least two days before the start of the round for which it was paid.
• CricketTec may, in its sole and absolute discretion, issue a refund to the player after deducting any applicable cancellation fees and taxes. Players may be required to accept additional terms and conditions at the time of the transaction, which will also govern the transaction. The additional terms and conditions will take precedence whenever they contain a clause that conflicts with the current terms and conditions.
• Refunds are processed as deposits in precisely the same way and with the same financial instrument. Refunds can be processed within 5-7 business days of receipt.
• Under the Income Tax Act of 1961, all winnings are subject to tax deductions (also known as TDS). These tax deductions will be recorded on the TDS certificates that winners receive. The winners will be responsible for all other applicable taxes, such as income taxes, gift taxes, and so on.
• CricketTec reserves the right to modify these refund guidelines at any time and without prior notice.